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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Richie Blink

Richie Blink

September 19, 2024

5  out of  5
rating by Richie Blink
"Gervy Papion has handled my insurance needs for years now. His assistant, Gay, is always super helpful too. Between sending insurance cards along, handling a claim, and finding the best prices on some non standard insurance needs, I’ve been impressed with the level of expertise and service from them. I really appreciate having a team like them on my side."
We responded:
"Mr. Blink I appreciate your review. Thank you for your business."
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Gaynel Baham

September 10, 2024

5  out of  5
rating by Gaynel Baham
"Ms. Gaynell was very kind and helpful"
We responded:
"Ms. Baham, thank you for your review of Gaynell's service."
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jayanta dey

August 31, 2024

1  out of  5
rating by jayanta dey
"Extremely unhelpful and rude agent and he hides information! He will not cancel your policy, but will make your policy in an instant! He kind of bullies through emails! Further edit: This guy is just impossible! I called statefarm customer service several times. They assured me my policy was cancelled on August 28 and yet this guy charged me for full August and September. Even further he has the audacity to enroll me into automatic payments for upcoming months without my authorization and kept sending me bills. He does not respond to any call from statefarm customer service ( I suspect statefarm is a spam as a whole and I will withdraw all of my relatives from it). I have complained in several Texas departments with proper proofs. You cannot charge me for the service you didn’t provide and this is straightforward harassment and I am going to to consult my lawyer next. If anyone needs proof for my statement, please contact me and I am happy to provide them."
We responded:
"Thank you for your comment. We are working on your request. Please provide your request with an effective date. Thanks again. "
Profile photo of Vera Nelson (Babae)

Vera Nelson (Babae)

August 14, 2024

5  out of  5
rating by Vera Nelson (Babae)
"I've been dealing with Gaynell and Gervy Papion over 10 years with State Farm, they have been a great help for me getting all my insurance needs, wouldn't go anywhere else. Thank You"
We responded:
"Ms. Nelson, we appreciate your business. Thank you for allowing me the opportunity to assist you with your insurance needs."
Profile photo of Demi St.Charles

Demi St.Charles

August 6, 2024

5  out of  5
rating by Demi St.Charles
"Mr PAPIONSTATEFARM is great, knowledgeable, and patient ! He helped me complete becoming an adult with successful life insurance! He treated me with care and looked for the best deal for my health and wealth! I highly recommend anyone and everyone to contact his office so you are well equipped with everyday life for and and the future!"
We responded:
"Ms. St. Charles I appreciate you business and kind words. I try had to exceed my customers' expectations of service and products. I am so happy you approve. "
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alika hall

August 2, 2024

5  out of  5
rating by alika hall
"Gervy was great to work with. He was patient and ensured he followed up when requested. He listened to my requests and wasn’t pushy. Highly recommend working with him!"
We responded:
"Ms. Hall welcome to the State Farm Family. I appreciate your business."
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Terri Dean

July 25, 2024

5  out of  5
rating by Terri Dean
"It's been an pleasure to have Mr Gervy as my agent and staff to assist me for years. Mrs. Gay and Ms. Deja are wonderful and always pleasant. Thank you both for the great service you provide."
We responded:
"Ms Dean thank you for your kind words. We appreciate your business. "
Profile photo of Eric Carr

Eric Carr

July 22, 2024

5  out of  5
rating by Eric Carr
"Great customer service everytime you cal with a question or any insurance question. Been with this company for a long time also purchased my home owner insurance from them. Thanks."
We responded:
"Mr. Carr, we appreciate your business. Merry Christmas"
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LaOuisa Adams

July 16, 2024

5  out of  5
rating by LaOuisa Adams
"Gervy Papion’s State Farm office has provided 5 Star Service to me for many years! Thank you Deja, for your assistance and support always. I appreciate you all!"
We responded:
"LaOuisa, thank you for your review. I will let Daja know you mentioned her great service. Thank you for your business. "
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Rosa Ledet

July 10, 2024

5  out of  5
rating by Rosa Ledet
"Great experience"
We responded:
"Thank you Rosa. I appreciate your business."
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Linda K. Perique

July 8, 2024

5  out of  5
rating by Linda K. Perique
"💯 Great Agent. Please give him a call for complete satisfaction."
We responded:
"Thank you Linda for your kind review. "
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Oscar Rainey

April 29, 2024

5  out of  5
rating by Oscar Rainey
"Thank you for taking the time to explain the best options that fit my insurance needs. Your professionalism, knowledge and patience are truly assets to your organization!"
We responded:
"Mr. Rainey I appreciate the opportunity to serve you and your family's insurance needs. "
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Reader Room

April 17, 2024

5  out of  5
rating by Reader Room
"Gervy helped me get my boat insurance today and he was so helpful and went above and beyond to answer all of my questions and get the job done!"
We responded:
"Hi thank you for your review. I am happy to get your sailboat insured. May the winds be with you. Thank you for the opportunity."
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Donisha Lombard

April 5, 2024

5  out of  5
rating by Donisha Lombard
"I got the best quote on Boat insurance! shopped around, and hands down was an easy decision. He worked with us very well to identify our needs and customize the perfect plan"
We responded:
"Donisha, thank you for the opportunity to quote and write your boat owners insurance policy. Enjoy your time with mother nature. "
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Edna Harrell

April 2, 2024

5  out of  5
rating by Edna Harrell
"Very good company have been using them over fifteen years."
We responded:
"Thank you Mrs. Harrell. I appreciate your business. "
Profile photo of Creig Brown

Creig Brown

February 2, 2024

5  out of  5
rating by Creig Brown
"Mr. Papion's promptness in addressing my insurance needs was truly impressive. Furthermore, he responded to my inquiries with a keen understanding of the urgency associated with my insurance matters. This efficiency not only saved me valuable time but also reflected a commitment to putting the customer's needs first. One of the most noteworthy aspects of my experience was his proactive approach to advocating on my behalf. Mr. Papion's promptness, professionalism, and proactive advocacy sets him apart as a true asset in the world of insurance. I am grateful for his dedication to providing outstanding customer service, and I wholeheartedly will recommend his services to anyone seeking a reliable and customer-focused insurance professional."
We responded:
"Mr. Brown, thank you for your review. My staff and I work hard to deliver good service. I could not succeed without my staff or outstanding customers like yourself. Thank you for your business. I appreciate. "
Profile photo of Yetta Adams

Yetta Adams

January 26, 2024

5  out of  5
rating by Yetta Adams
"I’m very happy with Mr. Papion as my agent. He and his office always make sure that my coverage is sufficient and current. I feel very confident that they have my best interests in mind."
We responded:
"Thank you Ms. Adams. I am happy to help you and your family and much appreciate your trust in my staff and I."
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Trinell Franklin

January 10, 2024

5  out of  5
rating by Trinell Franklin
"Great customer service, and responds quickly! Mr. Papion was able to offer me a great insurance policy that meets my needs!"
We responded:
"Ms Franklin, thank you for your kind review. I very much appreciate your business. Happy Mardi Gras. Stay safe."
Profile photo of Israel F. Garza, Jr. (Izzy)

Israel F. Garza, Jr. (Izzy)

December 1, 2023

5  out of  5
rating by Israel F. Garza, Jr. (Izzy)
"I was just shopping around for auto quotes for my mom. I called for an auto quote for my mom. They are so nice! The auto quotes I got for my mom are very affordable. My mom is undecided haha"
We responded:
"Mr. Garza thank you for your positive review. My team will follow up with you or your mom regarding her quote. Thanks again."
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J Harris

November 21, 2023

5  out of  5
rating by J Harris
"Excellent Customer Service"
We responded:
"Jesse, thank you for your rating. My team and I appreciate your business."
Profile photo of Jesus Lopez

Jesus Lopez

November 21, 2023

5  out of  5
rating by Jesus Lopez
"I want to Thank Gervy and his team at this State Farm. He gave me no trouble on getting a great quote on my car and life insurance, even when I showed up a couple of minutes before closing. Very respectful and knowledgeable with the ability to clearly explain the policy. I feel welcomed and comfortable will do business in the future again."
We responded:
"Mr. Lopez I enjoyed meeting you. Thank you for the opportunity to serve your insurance needs."
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Keshiane Bridges

September 19, 2023

5  out of  5
rating by Keshiane Bridges
"Mr. Papion and the entire staff are always kind and very helpful"
We responded:
"Ms. Bridges, thank you for your review. I appreciate your business."
Profile photo of Corinne Grandpre

Corinne Grandpre

September 18, 2023

5  out of  5
rating by Corinne Grandpre
"Mr. Papion was very friendly and informative about different insurance policies and how they were beneficial for our growing family. It was nice to have someone explain things to us in a way that we could understand. As time goes by, and things change, he is always able to tailor fit our plans to accommodate everything we need. Gervy Papion is our go to for all insurance needs!"
We responded:
"Mrs. Grandpre, thank you for your 5 star review. We are here for you and your family. "
Profile photo of Tabatha Page

Tabatha Page

July 19, 2023

5  out of  5
rating by Tabatha Page
"I was in the market for new insurance because my current insurance company was ridiculously high. I went into Gervy Papion-State Farm and spoke with Ms.Daja and she was absolutely fabulous!!! She helped me find better coverage and came out much cheaper than i was previously paying. This office is so friendly and always there with any of your insurance needs!!!!!"
We responded:
"Thank you Ms Page for your kind review. We work hard to meet our customer expectations. I am happy to hear Daja was successful in meeting your needs. "
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Troy Baham

March 15, 2023

5  out of  5
rating by Troy Baham
"Great customer service. Quick to respond and assist with issues/claims."
We responded:
"Troy, thank you for your review. I appreciate your business."